Frequently Asked Questions

Below are some commonly asked questions we receive from our clients prior to the delivery of their NASCAR Chicago Experiences Ticket Package.

If you have any questions about your package, please email us or call 844.227.5261

Please refer to our About Us page to learn more about NASCAR Chicago Experiences.

We encourage you to book your Official Travel and Experience Packages online at nascarchicagoexperiences.com. If you want to purchase offline, you can call and speak to one of our Event Specialists at 844.227.5261

Our tickets come directly from NASCAR through our official partnership, guranteeing 100-percent ticket authenticity and delivery upon request.

Easy payment terms* (i.e., split payments in increments) are available for select races. Please check with your Event Specialist or listed prices online on how to use our easy payment plans for the big race.

For online purchases: Visa, MasterCard, American Express and Discover are accepted. Additional charges may apply.

For offline purchases: Check, wire transfer or major credit cards (Visa, MasterCard, American Express, and Discover) are accepted. Additional charges may apply.

Yes, all pricing includes applicable taxes and fees.

In general, we will not share personally identifiable information about you with third parties, excluding our official partnerships. NASCAR or NASCAR Chicago Experiences may send personally identifiable information about you, including your email address, to other companies or people when:

  1. We have your consent to share the information;
  2. We need to share this information to provide you with the information, product or service you have requested;
  3. We respond to subpoenas, court orders or legal process; or
  4. We find or have reason to believe that your actions on our website violate website terms or conditions or are in violation of law.

View our complete privacy statement here.

Yes, for online purchases, the maximum is 10 Official Travel and Experience Packages per transaction. For transactions of more than 10, please fill out our form or call 844.227.5261 for booking.

Please contact a NASCAR Chicago Experiences Event Specialist at 844.227.5261, and we will assist you with all of the extras!

Our Event Specialists are standing by to help you with all your needs! Complete the form below or call 844.227.5261 and we will contact you to help you find the Official Travel and Experience Packages that are right for you.

Packages are typically sent within 3 weeks of the event via 2-Day shipping, signature required.

For credit card and online transactions, your shipping and billing address must be the same.

Stolen, destroyed or lost tickets cannot be replaced.

All sales are final. If the event is canceled for unforeseen circumstances, NASCAR Chicago Experiences will work with the event organizer to try to reclaim all or a portion of your purchase. Please check the terms & conditions in your purchase agreement for the specific event cancellation policy.

Selecting specific seats online is not possible. However, you can send us your request/preference when ordering tickets and we will do our best to satisfy your demand.

All other NASCAR ticket options, including reserved seating and general admission passes, will go on sale in November. Visit nascarchicago.com for updates and more information.

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